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Citrus candle

FREQUENTLY ASKED QUESTIONS 

01

How can I track my package?

02

Why do the tops of my candles look bumpy after burning?

Once your order is shipped out, you will receive an email with that tracking number/link. Clicking that link will take you to a page where you can track your package. 

03

Do you do wholesale orders? 

You might notice after your candle cools, bumpy or uneven tops. That's totally normal! This won't affect the performance of your candle. It just means our candles are made with all-natural soy wax.

04

Why is my candle not burning to the edge? 

If you'd like to inquire about a wholesale order please visit our wholesale page

Fun fact: This is called tunneling. Candles start to do this when a full melt pool has not reached the edge of the vessel. When you light your candle allow the wax the melt long enough to have an even layer, edge to edge. 

 

Did we miss any of your questions? 

If we did, please visit our contact page and we will happily get back to you within 48 hours. 

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